For Our Residents







Your Comments Are Most Welcome
At Windy Hill Village, your opinion is important in helping us to provide high quality of care. If you have suggestions that might assist us in improving our services, we welcome them. If you have compliments, we will be sure to share them with our staff. Please click on the Resident Satisfaction Survey that applies to you to submit your comments:


Independent Living
Assisted Living
Skilled Nursing Care


PHI LINK Line: If you are a resident or family member, your feedback is essential in ensuring that PHI services are meeting your expectations. Should an issue or concern arise, please contact the Department Director or Executive Director immediately. If you're still not satisfied, call our resolution line at 1-877-246-4PHI (1-877-246-4744). Simply leave your name and phone number (including area code). We'll return your call within 48 hours and work with you to address the issues. We truly believe that You should LOVE where you LIVE. And we promise that we'll do everything we can to make sure of it.


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Corporate Staff Directory

If you have a question or concern please first talk to the appropriate Department Director or Executive Director at the community for their assistance. The following directory should be helpful if you want to talk with PHI corporate staff.

PHI
Retirement and Senior Care Services
1217 Slate Hill Road
Camp Hill, PA 17011
1-800-382-1385


 Steve Proctor, CEO
Ext. 4901
sproctor@phi-preshomes.org


For Operations
Jim Bernardo, Senior Vice President, Operations
Ext. 4904
jbernardo@phi-preshomes.org


For Billing
Donna Burkett
Ext. 4915
dburkett@phi-preshomes.org


For Clinical Issues
Louise Sobke
Ext. 4938
lsobke@phi-preshomes.org


For Volunteer Information
Laurel Shaffer
Ext. 4945
lshaffer@phi-preshomes.org


For Marketing
Victoria Hess
Ext. 4964
vhess@phi-preshomes.org


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